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Privacy Policy

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THE BABA BEARS PRIVACY POLICY

Effective Date: Oct. 2024

The Baba Bears (“The Baba Bears,” “we,” “us,” or “our”) respects the privacy of children, parents, guardians, and all visitors to our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to parents and guardians.

The Baba Bears is an early-learning entertainment program designed for young children and families. We take children's privacy seriously and seek to minimize the personal information we collect.

1. Information We Collect

Information Provided by Parents or Guardians

When a parent or guardian creates an account, subscribes to our service, contacts us, or otherwise uses features that require registration, we may collect information such as:

  • Parent or guardian name

  • Email address

  • Account login information

  • Subscription information

  • Billing or transaction information

  • Customer-service communications

  • Information necessary to provide and manage the service

Payment information may be processed by our payment provider. We do not need to receive or store your complete credit-card number in order to provide a subscription.

Information We Do Not Intentionally Request From Children

The Baba Bears does not intentionally ask children to provide personal information such as:

  • Full name

  • Home address

  • Telephone number

  • Email address

  • Precise location

  • Government identification

  • Payment or financial information

  • Social-media account information

  • Personal photographs

  • Personal videos

  • Voice recordings containing identifying information

We encourage parents and guardians to participate in their children's use of The Baba Bears.

2. How We Use Information

Information collected from parents or guardians may be used to:

  • Create and manage an account

  • Process and maintain subscriptions

  • Provide access to our videos, activities, and other services

  • Communicate with parents or guardians about their account

  • Respond to customer-service requests

  • Maintain website security

  • Prevent fraud or misuse

  • Comply with applicable legal obligations

  • Improve the operation and functionality of our website and services

We do not use children's personal information for targeted advertising.

3. We Do Not Sell or Rent Personal Information

The Baba Bears does not sell, rent, or trade personal information.

We may provide limited information to companies and service providers that are necessary to operate our website and services, such as website hosting, payment processing, security, technical support, and related services.

These providers may process information only as necessary to provide their services to us and may have their own privacy policies.

4. Wix Website and Video Hosting

The Baba Bears website and educational video content may be hosted and delivered through Wix.

Wix may process information associated with visitors, accounts, subscriptions, website usage, and other technical operations necessary to provide its services.

The Baba Bears does not control Wix's independent privacy practices. Wix may use service providers or subprocessors as part of operating its platform.

Our use of Wix does not mean that The Baba Bears sells or rents personal information.

5. Payment Processing

If you purchase a subscription, payment information may be processed by a third-party payment processor.

We use payment-processing services so that parents and guardians can securely purchase subscriptions without requiring The Baba Bears to directly handle all payment-card information.

The payment processor's own privacy policy and terms may also apply to payment transactions.

6. Children's Privacy and COPPA

The Baba Bears is designed for young children and their parents or guardians.

We do not intentionally request personal information directly from children.

If personal information from a child under 13 is ever collected in connection with our services in circumstances covered by the Children's Online Privacy Protection Act (“COPPA”), we will take the steps required by applicable law, including applicable parental notice, consent, access, deletion, and other rights.

We do not condition a child's participation in an activity on providing more personal information than is reasonably necessary for that activity.

Parents and guardians who have questions about information potentially associated with their child may contact us using the contact information below.

7. Parental Rights

Parents or legal guardians may contact us to:

  • Ask what personal information may have been collected from their child

  • Request access to applicable information

  • Request correction of information

  • Request deletion of applicable information

  • Withdraw consent where applicable

  • Ask questions about our privacy practices

We will take reasonable steps to verify that a person making a request has the legal authority to make that request.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain accounts and subscriptions, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal or operational requirements.

10. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, analytics, or similar technologies to operate the website, maintain security, remember preferences, understand website performance, and support necessary website functions.

Certain technologies may be provided by Wix or other service providers.

We do not use children's personal information for targeted advertising.

11. Third-Party Services

Our website may rely on third-party companies to provide services such as:

  • Website hosting

  • Video delivery

  • Payment processing

  • Website security

  • Technical services

  • Customer support

  • Email or communications

These companies may process limited information as necessary to perform their services.

We do not authorize third-party services to sell or rent personal information collected through The Baba Bears for their own unrelated purposes.

12. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of websites that we do not operate.

We encourage parents and guardians to review the privacy policies of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the Effective Date and provide additional notice where required by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, children's privacy, or a parental privacy request, please contact us:

The Baba Bears
thebababears@gmail.com

Oct. 2024

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